Privacy policy

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Privacy Policy

Effective Date: October 7, 2026

At Ozeley, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from ozeley.shop.

1. Information We Collect

When you visit our site or place an order, we may collect:

  • Personal identification information: Name, email address, phone number, billing and shipping address.
  • Payment information: Payment details are processed securely through our payment providers. We do not store your full payment card details.
  • Device & usage data: IP address, browser type, pages visited, and how you interact with our site (via cookies and similar technologies).
  • Communications: Any messages you send us via email or contact forms.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Send order confirmations, shipping updates, and customer support communications.
  • Improve our website and shopping experience.
  • Prevent fraud and ensure security.
  • Comply with legal obligations.
  • Send marketing emails if you have opted in (you can unsubscribe at any time).

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

  • Payment processors (e.g., Shopify Payments, Google Pay) to process transactions.
  • Shipping carriers to deliver your orders.
  • Analytics providers (e.g., Google Analytics) to understand site usage.
  • Legal authorities if required by law.

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Google Services

Our site may use Google services including Google Analytics and Google Ads. These services may collect and process data in accordance with Google's Privacy Policy. You can opt out of Google Analytics by visiting Google's opt-out page.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Opt out of marketing communications.

To exercise any of these rights, contact us at support@ozeley.shop.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact Us If you have any questions about this Privacy Policy, please contact us:

  • Email: support@ozeley.shop
  • Phone: +1 (424) 506-5767
  • Address: 216 S Westgate Ave, Los Angeles, CA 90049, USA
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)